Contact Us
Everything you need to know about rehabilitation packages, facilities, admission, and ongoing support.
Get in Touch About Your Recovery
Whether you’re looking into rehabilitation for yourself or a loved one, we’re here to help. Fill in the form below or call us directly on 0333 052 7950.
Main Contact Details
Head Office
London office
3rd Floor, Mercury House, 117 Waterloo Road, London, SE1 8UL
03330 499010
General
For more information on any of our services, please contact us:
0333 049 9010
Referrals
For more information or to make a referral, please contact us:
0333 049 9010
Recruitment
For more information about working with us, please contact:
0333 049 9010
Feedback
We welcome your feedback and comments, to speak to a member of our team, please email:
feedback@active-neuro.co.uk
Media Enquiries
For press or media-related enquiries, please contact us:
0333 049 9010
Data Protection
If you have questions or you wish to find out more about your data rights and Subject Access Requests (SAR) please contact our Data Protection Officer:
dpo@activecaregroup.co.uk
FAQs
The cost of staying at an Active Neuro service varies depending on your individual needs and the outcome of your initial assessment. Please get in touch with our team, who will be able to provide you with tailored advice and guidance.
Yes. All our Active Neuro services are registered with the Care Quality Commission (CQC). You can view the CQC rating for each service by visiting its dedicated location page. A complete list of our memberships and accreditations is also available here.
Yes. At Active Neuro, we take a person-centred approach. This means you’ll be fully involved in setting your own goals and making decisions about your rehabilitation journey, with support from our multi-disciplinary team.
Yes, family and loved ones are welcome to visit at any time. Your therapy sessions take place during the day, so you may need to work with your visitors to plan around this schedule.
To help you get the most out of your therapy, evenings and weekends are often the most suitable times for visits. We will always do our best to accommodate your visitors.
When you complete your rehabilitation, our support doesn’t end. You can continue as an outpatient, return for gym sessions, or follow a personalised therapy plan to meet your goals. If you prefer to recover at home, our Care in the Home service provides tailored support to help you stay independent in familiar surroundings.